Included with Platinum Contract:
- The cost of all engineer’s travel time*
- The cost of all engineer’s labour*
- As many visits as required throughout the contract
- Next day response level
- Telephone technical support
- The cost of all non-consumable parts**
- The cost of fitting print heads & platen rollers
- Support for standard Windows labelling software
- Visit’s for media & printer setup issues
- 1x annual preventative maintenance visit
*Applies to qualified breakdown call only. Fair usage policy
** Excludes consumable high wear items such as print heads and rollers
Price for a yearly contract