GENERAL

Southernidstore.co.uk is a trading name of Southern ID Solutions Ltd

Unless special terms are explicitly agreed to by our correspondence, these terms shall be deemed to be incorporated as Conditions of any Order or Contract accepted. All prices are subject to revision without notice. Orders are only accepted, or contracts entered into on the understanding that they are executed at the prices ruling at the date of dispatch.

PAYMENT

Non-credit account buyers must make payment in full through the website.

Credit accounts are opened subject to satisfactory references. Payment at net invoice price is due no later than 30 days from date of invoice.

To apply for a credit account please download the Credit Application Form, complete and return to us.

Goods are dispatched on or before the date of invoice (except in the case of pro-forma transactions) and no responsibility is accepted for delays in transit. If our terms of payment are not adhered to, the right to suspend dispatch is reserved. If customers are unable to accept delivery of goods ordered at the expiration of four weeks after they have been notified that the goods are ready for dispatch, the right is reserved to invoice the value of the goods. The Contract price is subject to adjustment by us if, without consent, any changes are made by the customer in specification, or quantities or delivery requirements.

CARRIAGE

Orders are dispatched by courier, cost being charged upon the invoice. Customer’s own material, goods for repair, etc. must be delivered free to our works at sender’s risk and properly labelled. If not, consigned goods will be refused.

PACKING

Any packing requirements other than our standard packaging and commercial containers will be invoiced as an extra charge.

STOCK & DISPATCH

All orders placed online by 14:30 GMT, where items are in stock, will be shipped free for delivery on the next working day (N.B: Our stock figures are updated once in a 24 hour period, for updates on stock levels please call us too confirm). Every effort will be made to keep dispatch promises given, however no liability will be accepted for loss through non-delivery or delay.

NON-DELIVERY AND SHORTAGE

(1) Claims for non delivery must be made to us within twenty-one days from date of invoice or advice note. (2) Damage or discrepancy must be notified to couriers within three days of receipt of goods.

CANCELLATION & RETURN OF GOODS

We cannot accept cancellation of orders once it has been accepted by Southernidstore.co.uk.

Acceptance of the return of non-defective goods is at the absolute discretion of Southernidstore.co.uk.

Such a return is subject to the following conditions:-

Goods must be returned in perfect, re-sellable condition, in the original and unmarked packaging together with any manuals, accessories and CD’s supplied.

The buyer must obtain a Returns Number from Southernidstore.co.uk before returning goods.

If goods are damaged during transport from the buyer to Southernidstore.co.uk, the buyer will remain liable for the full cost of the goods.

If Southernidstore.co.uk accepts the return of goods (other than on the grounds of defect) we reserve the right to make a handling and restocking charge of up to 25% of each item’s price.

If these conditions are not complied with returned goods will be rejected.

GUARANTEE

Goods manufactured or sold by us are guaranteed only against faulty workmanship and flaws in material; any parts which are within twelve months from delivery proved to have been defective in these respects when delivered will be replaced by us. We do not guarantee the fitness of our goods for any particular purpose. Our liability is limited to such replacement and we are not to be held responsible for any direct or consequential damages or expenses. Return delivery charges will be charged upon the invoice. This guarantee is in place of any guarantee or Warranty which would be implied by law.

OWNERSHIP AND RISK

Property in goods sold under this contract shall not pass to you until payment has been made in full of all sums due and payable by you in respect of the goods or on any other account with us. Until property passes you shall be a bailee of the goods and keep them in your possession and control provided that you may deal with them in the ordinary course of your business if the proceeds in full (apportioned if necessary) of any sale, other disposition, or use thereof, are held to our account. As from the time of delivery of the goods to you the risk of loss or damage to the goods from any cause whatsoever shall be borne by you.

VALIDITY

Our order to supply, unless previously withdrawn, shall remain open for a period not exceeding sixty days from the date of the quotation.

DELIVERY

Standard delivery from our website is only currently available to the UK. If you require delivery elsewhereplease contact us too discuss.

Timed options are also available, please contract us to discuss.

If the item ordered is currently in stock our standard delivery is based on a next working day over night service for most mainland UK postcodes (delivery may be longer for postcodes located in outlying areas such as Scotland). Northern Ireland & Channel Islands is a 3-5 day delivery service. Prices for our standard delivery are below. All prices below are ex VAT.

Prices for Mainland UK are below:

Standard Delivery: Free